Insurance Housing Specialists

Temporary Housing for Displaced Policyholders in Los Angeles

Fully furnished apartments across 12 LA neighborhoods.
Direct billing, 24-48 hour move-in, and dedicated ALE claim coordination.
Locally operated since 2013.

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Who We Work With

Whether you're an adjuster placing a family or a homeowner filing a claim, we make the process fast and painless.

For Insurance Professionals

Adjusters, Claims Teams & ALE Coordinators

We partner with adjusters and claims departments to place displaced policyholders into comfortable, furnished apartments quickly. No middlemen, no booking platforms, just direct coordination.

  • Direct billing to carrier or TPA
  • 24-48 hour placement across 12 neighborhoods
  • Flexible lease terms matching claim timelines
  • Dedicated housing coordinator for your file
  • Monthly invoicing with itemized documentation
  • Pet-friendly units available
For Policyholders & Families

Your Home Away From Home While You Rebuild

Being displaced is stressful enough. We handle the housing logistics so you can focus on getting your life back to normal. Every apartment is fully furnished and move-in ready.

  • No out-of-pocket deposits or upfront costs
  • Full kitchen, linens, Wi-Fi, and utilities included
  • Stay in your neighborhood near schools and work
  • Month-to-month flexibility for unpredictable timelines
  • In-unit washer/dryer in most apartments
  • We coordinate directly with your insurance company

How It Works

From first call to move-in, we handle everything. Most placements happen within 24-48 hours.

1

You Contact Us

Call, email, or submit the form below with your policyholder's needs: location preference, family size, pets, and estimated duration.

2

We Match & Confirm

Within hours, we present available apartments in the right neighborhood. You or the policyholder approves, and we lock it in.

3

Move-In Ready

The apartment is professionally cleaned, fully furnished, and stocked with essentials. Keys are handed over and the policyholder settles in.

4

Ongoing Support

We handle lease extensions, maintenance, and billing documentation for the life of the claim. One invoice, no surprises.

LA Disaster Housing Specialists

Los Angeles faces unique risks. We've housed families through all of them.

Wildfire Displacement

LA's fire seasons are getting longer. We maintain ready inventory across the Westside and Valley for rapid wildfire evacuee placement, away from smoke zones.

Water & Flood Damage

Burst pipes, roof leaks, and flash flooding can make homes unlivable overnight. We place families the same day the claim is filed.

Construction & Renovation

Extended repairs from earthquake retrofitting, mold remediation, or major remodels. Month-to-month terms flex with unpredictable contractor timelines.

Earthquake Damage

Structural damage from seismic events can displace families for months. We have units across all of LA so policyholders stay close to home.

Smoke & Air Quality

Sometimes the structure is fine but the air isn't. We can relocate families to cleaner air zones on the Westside or beach communities within hours.

Emergency Placement

When a family needs a roof tonight, not next week. We keep a rotating inventory of move-in-ready units for same-day emergencies.

Every Apartment Includes

Move-in ready from day one. No trips to the store, no setup, no extra fees.

Full Furnishings

Living room, bedroom, dining area

Equipped Kitchen

Cookware, utensils, appliances

High-Speed Wi-Fi

Work-from-home ready

Smart TV

Streaming-ready entertainment

Linens & Towels

Hotel-quality bedding included

All Utilities

Electric, gas, water, trash

In-Unit Laundry

Washer & dryer in most units

Parking

Dedicated parking included

12 Neighborhoods Across Los Angeles

We keep policyholders close to their home, school, and workplace. No one should have to move across the city because of a claim.

West Hollywood

Central, walkable

Santa Monica

Westside, beach access

Downtown LA

Transit hub, urban core

Hollywood

Central LA location

Silverlake

Eastside, family-friendly

Venice Beach

Coastal, creative community

Miracle Mile

Mid-city, near museums

Studio City

Valley, quiet residential

Culver City

Near Sony, tech corridor

Beverly Hills

Premium, top schools

Westwood

Near UCLA, safe area

Koreatown

Affordable, central

Understanding ALE Coverage

Additional Living Expense (ALE) coverage pays for temporary housing when your home is uninhabitable due to a covered loss.

What Your Policy Covers

Most homeowners and renters insurance policies include ALE coverage, typically set at 20% of your dwelling coverage. This pays for the difference between your normal living costs and the increased expenses of living elsewhere while your home is repaired.

ALE typically covers:

  • Temporary furnished apartment or rental home
  • Increased food costs if you lack a kitchen
  • Additional transportation to work and school
  • Pet boarding if temporary housing isn't pet-friendly
  • Storage fees for your belongings
  • Laundry and utility costs above your normal expenses

We work directly with your adjuster to ensure billing aligns with ALE guidelines, minimizing out-of-pocket costs for policyholders and paperwork for claims teams.

24-48h Average Move-In Time
12 LA Neighborhoods
Since 2013 Operating in Los Angeles
30 Day+ Flexible Lease Terms

Frequently Asked Questions

Common questions from adjusters and policyholders.

How quickly can you place a displaced family? +
Most placements happen within 24-48 hours. For emergencies, we can arrange same-day move-in from our ready inventory of pre-furnished units. Call us directly at (323) 423-2366 for urgent requests.
Do you bill insurance companies directly? +
Yes. We bill the insurance carrier, TPA, or ALE management company directly. We provide itemized monthly invoices with all documentation needed for the claim file. For qualifying claims, policyholders typically have zero out-of-pocket housing costs. Out-of-pocket expenses may only occur if you exceed your policy limits or request upgrades not covered by your policy.
What exactly does ALE coverage pay for? +
Additional Living Expense (ALE) coverage reimburses the increase in living costs when your home is uninhabitable due to a covered loss. This typically includes temporary furnished housing, increased food costs when you lack a kitchen, extra transportation to work and school, pet boarding, storage fees for your belongings, and laundry or utility costs above your normal expenses. ALE is usually set at 20-30% of your dwelling coverage. For example, if your dwelling coverage is $500,000, you may have $100,000-$150,000 available for temporary living expenses.
What qualifies my home as "uninhabitable"? +
A home is considered uninhabitable if living there poses a health, safety, or security risk, or if the dwelling lacks essential services like water, electricity, heating/cooling, or a functioning kitchen and bathroom. This includes structural damage from fire or earthquake, extensive water or mold damage, smoke contamination, or a government evacuation order. Minor cosmetic damage usually does not qualify. Your insurance adjuster will make the official determination.
How long can I stay in temporary housing? +
You can stay as long as your home is uninhabitable and your policy's ALE benefits provide coverage. Most policies allow 12-24 months, depending on your insurer. In California, after a declared state of emergency, policyholders have ALE coverage for a minimum of 24 months, plus an extension of 12 months if there are reconstruction delays. Our leases are month-to-month, so extensions and early terminations are handled flexibly.
Will I have to pay anything out of pocket? +
In most cases, no. Because we bill your insurance provider directly and our rates are within standard ALE guidelines, policyholders typically pay nothing out of pocket for housing. Costs may only arise if you exceed your ALE policy limits or request amenities beyond what your coverage allows. We track your ALE balance throughout your stay and notify you and your adjuster well before any limits are approached.
Are your apartments pet-friendly? +
Many of our units accept pets. Let us know about your animals when submitting a request and we'll match you with a pet-friendly apartment. Having your pets with you in a furnished apartment avoids costly boarding fees that would otherwise reduce your available ALE coverage. If pet-friendly units aren't available in your preferred neighborhood, we'll work to find the closest option.
Can my family stay near our school and workplace? +
That's our priority. With apartments across 12 LA neighborhoods, we work to keep families near their schools, workplaces, and community. Your ALE policy entitles you to housing reasonably close to your original home, and we customize every search around your family's specific needs, including school districts, commute routes, and medical facilities.
What if my insurance claim is denied or delayed? +
If your claim is denied, you may become responsible for housing costs. We recommend confirming your ALE coverage with your adjuster before moving in. If there are delays in claim processing, we can work with your adjuster to provide documentation supporting your need for temporary housing. In California, insurers must respond to ALE claims promptly. If you believe your claim was unfairly denied, you have the right to appeal with your insurer or file a complaint with the California Department of Insurance at (800) 927-4357.
Can I bring my own furniture into the apartment? +
No. Our apartments are fully furnished and move-in ready with everything you need, from sofas and beds to kitchen essentials and linens. We don't allow personal furniture to be moved in, as the units are designed to be ready for the next family after your stay. If you need to store your furniture during repairs, storage fees are typically reimbursable under your ALE coverage. Keep your receipts and coordinate with your adjuster.
What do I need to bring when I move in? +
Just your suitcase. Every apartment comes fully furnished with furniture, bedding, towels, kitchen essentials, cookware, Wi-Fi, smart TV, and all utilities included. We stock starter supplies so you're comfortable from night one. Keep receipts for any personal items you need to purchase during displacement, as these may be reimbursable under your ALE coverage.

Need Housing for a Policyholder?

Contact our insurance housing team for immediate placement assistance.

Submit Housing Request Call (323) 423-2366

Or email us at

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