Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Furnished.LA ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at furnished.la ("Site") or use our furnished apartment and corporate housing services ("Services").

By using our Site or Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Site or Services.

2. Information We Collect

Information You Provide Directly

• Contact information: name, email address, phone number, mailing address
• Booking details: preferred dates, neighborhood preferences, number of guests, special requests
• Rental application information: employer details, identification documents, emergency contacts
• Payment information: credit card numbers, billing addresses (processed securely through third-party payment processors)
• Communications: emails, messages, or other correspondence you send to us
• Newsletter subscriptions: email address and browsing source

Information Collected Automatically

• Device information: browser type, operating system, device type
• Usage data: pages visited, time spent on pages, referring URLs, click patterns
• Location data: approximate geographic location based on IP address
• Cookies and similar technologies: session identifiers, preferences, and browsing behavior

Information from Third Parties

We may receive information about you from third-party services you use to interact with us, including corporate housing platforms, booking aggregators, staffing agencies coordinating travel nurse housing, and social media platforms.

3. How We Use Your Information

Purpose	Types of Data Used
Process bookings and manage your rental	Contact info, booking details, payment info
Communicate about your reservation or stay	Contact info, booking details
Send newsletters and housing updates (with consent)	Email address
Improve our Site and Services	Usage data, device info
Respond to inquiries and support requests	Contact info, communications
Comply with legal obligations	As required by law
Prevent fraud and ensure security	Device info, usage data, IP address

4. Cookies and Tracking Technologies

• Essential cookies: Required for basic Site functionality such as navigation and form submissions
• Analytics cookies: Help us understand how visitors use our Site (we use Google Analytics)
• Preference cookies: Remember your settings and preferences for future visits

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our business (payment processors, email services, property management tools, analytics providers)
• Property owners: When necessary to facilitate your rental agreement and stay
• Corporate clients: If your housing is arranged through an employer or staffing agency, we may share relevant booking information with the arranging party
• Legal compliance: When required by law, subpoena, court order, or to protect our legal rights
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption of sensitive data in transit, secure storage systems, access controls limited to authorized personnel, and regular security reviews.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain booking and rental records for seven years after the end of your tenancy, in accordance with applicable tax and business record requirements. Newsletter subscriber information is retained until you unsubscribe.

8. Your Rights Under California Law

As a California-based business, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents have the following rights:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions
• Right to Correct: You may request that we correct inaccurate personal information
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at info@furnished.la or call (323) 423-2366. We will respond to verifiable requests within 45 days.

9. Children's Privacy

Our Site and Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Furnished.LA
Los Angeles, California
Email: info@furnished.la
Phone: (323) 423-2366